Contact Us

For general information or to submit an application, you may contact the Commission by telephone, fax, email or regular mail. Please note that the internet is not a secure communications vehicle. All sensitive communications should be directed through Canada Post.

If you would like documents from this site in an alternative format or in French, please contact us and we will work with you to get you the requested format.

Mail to: Ontario Police Arbitration Commission
25 Grosvenor Street, 15th Floor
Toronto ON  M7A 1Y6

Business Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
Telephone: 416-314-3520, toll free 1-866-517-0571
Fax: 416-314-3522
TTY: 416-326-5511, toll free 1-866-517-0572

Complaints Policy

OPAC Complaints Process Information (PDF)

Customer Service Standard

For more information about our commitment to providing services to persons with disabilities, you may view the Ontario Police Arbitration Commission Customer Service Policy by clicking on the link below.

2019 Customer Service Standard (PDF)